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6/7/2021 1:19:55 PM | Browse: 53 | Download: 18
Publication Name World Journal of Clinical Cases
Manuscript ID 66567
Country/Territory China
Category Nursing
Manuscript Type Observational Study
Article Title Effect and satisfaction of outpatient services by precision valuation reservation registration
Manuscript Source Unsolicited Manuscript
All Author List Hai-Jun Jin, An-Lan Cheng, Jin-Yan Qian, Li-Mei Lin and Huan-Mei Tang
Funding Agency and Grant Number
Corresponding Author Huan-Mei Tang, N/A, Associate Chief Nurse, Department of Nursing, Shandong Provincial Hospital Affiliated to Shandong First Medical University, No. 324 Jingwu Road, Jinan 250021, Shandong Province, China. tanghuanmei2021@126.com
Key Words Precision valuation reservation; Shorten waiting time; Effect of outpatient service; Satisfaction; Outpatients; Medical staff
Core Tip We collected waiting times of patients and satisfaction scores of patients and medical staff. After precision valuation reservation registration, the average consultation waiting time of patients reduced and the satisfaction scores of patients and medical staff increased. The consultation waiting time of patients was negatively correlated with satisfaction scores. This approach played an important role in improving outpatient services, provided a model that is supported by relevant evidence and could continuously improve the quality of management.
Citation Jin HJ, Cheng AL, Qian JY, Lin LM, Tang HM. Effect and satisfaction of outpatient services by precision valuation reservation registration. World J Clin Cases 2021; In press
Received
2021-04-06 10:18
Peer-Review Started
2021-04-06 10:18
To Make the First Decision
Return for Revision
2021-04-23 17:51
Revised
2021-05-06 14:52
Second Decision
2021-06-07 13:02
Accepted by Journal Editor-in-Chief
Accepted by Company Editor-in-Chief
2021-06-07 13:19
Articles in Press
2021-06-07 13:19
Publication Fee Transferred
Edit the Manuscript by Language Editor
Typeset the Manuscript
ISSN 2307-8960 (online)
Open Access This article is an open-access article that was selected by an in-house editor and fully peer-reviewed by external reviewers. It is distributed in accordance with the Creative Commons Attribution NonCommercial (CC BY-NC 4.0) license, which permits others to distribute, remix, adapt, build upon this work non-commercially, and license their derivative works on different terms, provided the original work is properly cited and the use is non-commercial. See: http://creativecommons.org/Licenses/by-nc/4.0/
Copyright © The Author(s) 2021. Published by Baishideng Publishing Group Inc. All rights reserved.
Permissions For details, please visit: http://www.wjgnet.com/bpg/gerinfo/207
Publisher Baishideng Publishing Group Inc, 7041 Koll Center Parkway, Suite 160, Pleasanton, CA 94566, USA
Website http://www.wjgnet.com
Assistant Editor Assistant Editor
Science Editor Jia-Ru Fan
Reviewer Code 02855541
Editorial Director
Journal Chief Editor
Company Chief Editor Ze-Mao Gong
Language Editor
Production Editor
Responsible Production Editor
Responsible Science Editor
Proofing Editorial Director Jin-Lei Wang
Proofing Editor-in-Chief Lian-Sheng Ma
Manuscript File 66567_Auto_Edited-ZMG.docx
Answering Reviewers 66567-Answering reviewers.pdf
Audio Core Tip 66567-Audio core tip.m4a
Biostatistics Review Certificate 66567-Biostatistics statement.pdf
Conflict-of-Interest Disclosure Form 66567-Conflict-of-interest statement.pdf
Copyright License Agreement 66567-Copyright license agreement.pdf
Signed Informed Consent Form(s) or Document(s) 66567-Informed consent statement.pdf
Institutional Review Board Approval Form or Document 66567-Institutional review board statement.pdf
Non-Native Speakers of English Editing Certificate 66567-Language certificate.pdf
Peer-review Report 66567-Peer-review(s).pdf
Scientific Misconduct Check 66567-Bing-Wang JL-1.jpg
Scientific Misconduct Check 66567-Bing-Fan JR-2.png
Scientific Misconduct Check 66567-Scientific misconduct check.pdf
Scientific Editor Work List 66567-Scientific editor work list.pdf