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6/7/2021 1:19:55 PM | Browse: 144 | Download: 207
Publication Name World Journal of Clinical Cases
Manuscript ID 66567
Country China
Category Nursing
Manuscript Type Observational Study
Article Title Effect and satisfaction of outpatient services by precision valuation reservation registration
Manuscript Source Unsolicited Manuscript
All Author List Hai-Jun Jin, An-Lan Cheng, Jin-Yan Qian, Li-Mei Lin and Huan-Mei Tang
Funding Agency and Grant Number
Corresponding Author Huan-Mei Tang, N/A, Associate Chief Nurse, Department of Nursing, Shandong Provincial Hospital Affiliated to Shandong First Medical University, No. 324 Jingwu Road, Jinan 250021, Shandong Province, China. tanghuanmei2021@126.com
Key Words Precision valuation reservation; Shorten waiting time; Effect of outpatient service; Satisfaction; Outpatients; Medical staff
Core Tip We collected waiting times of patients and satisfaction scores of patients and medical staff. After precision valuation reservation registration, the average consultation waiting time of patients reduced and the satisfaction scores of patients and medical staff increased. The consultation waiting time of patients was negatively correlated with satisfaction scores. This approach played an important role in improving outpatient services, provided a model that is supported by relevant evidence and could continuously improve the quality of management.
Citation Jin HJ, Cheng AL, Qian JY, Lin LM, Tang HM. Effect and satisfaction of outpatient services by precision valuation reservation registration. World J Clin Cases 2021; 9(26): 7750-7761
Received
2021-04-06 10:18
Peer-Review Started
2021-04-06 10:18
To Make the First Decision
Return for Revision
2021-04-23 17:51
Revised
2021-05-06 14:52
Second Decision
2021-06-07 13:02
Accepted by Journal Editor-in-Chief
Accepted by Company Editor-in-Chief
2021-06-07 13:19
Articles in Press
2021-06-07 13:19
Publication Fee Transferred
Edit the Manuscript by Language Editor
2021-08-17 03:43
Typeset the Manuscript
2021-08-26 11:15
ISSN 2307-8960 (online)
Open Access This article is an open-access article that was selected by an in-house editor and fully peer-reviewed by external reviewers. It is distributed in accordance with the Creative Commons Attribution NonCommercial (CC BY-NC 4.0) license, which permits others to distribute, remix, adapt, build upon this work non-commercially, and license their derivative works on different terms, provided the original work is properly cited and the use is non-commercial. See: http://creativecommons.org/Licenses/by-nc/4.0/
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