Publication Name	World Journal of Clinical Urology
Manuscript ID	4431
Country	United Kingdom

Received	2013-06-29 19:10
Peer-Review Started	2013-06-29 20:59
To Make the First Decision	2013-08-08 11:08
Return for Revision	2013-08-14 17:17
Revised	2013-09-18 03:42
Second Decision	2013-11-01 16:47
Accepted by Journal Editor-in-Chief
Accepted by Executive Editor-in-Chief	2013-11-03 11:13
Articles in Press
Publication Fee Transferred
Edit the Manuscript by Language Editor
Typeset the Manuscript	2013-11-14 16:52
Publish the Manuscript Online	2013-12-16 21:00

ISSN	2219-2816 (online)
Open Access
Copyright
Article Reprints	For details, please visit: http://www.wjgnet.com/bpg/gerinfo/247
Permissions	For details, please visit: http://www.wjgnet.com/bpg/gerinfo/207
Publisher	Baishideng Publishing Group Inc, 7041 Koll Center Parkway, Suite 160, Pleasanton, CA 94566, USA
Website	http://www.wjgnet.com

Category	Urology & Nephrology
Manuscript Type	Autobiography
Article Title	How to improve a urology outpatient service? A survey of patient satisfaction
Manuscript Source	Invited Manuscript
All Author List	Szilveszter Lukacs, Benjamin Tschobotko, Gaurav Mukerji, Justin Vale and Evangelos Mazaris
Funding Agency and Grant Number
Corresponding Author	Evangelos Mazaris, MD, MSc, PhD, FEBU, Imperial College Healthcare NHS Trust, St. Mary’s Hospital, Praed Street, London W2 1NY, United Kingdom. evmazaris@yahoo.gr
Key Words	Satisfaction with outpatient service questionnaire; Patient satisfaction; Outpatient department; Survey; Service delivery
Core Tip	With our survey we would like to emphasize the need of regular audit activity at the outpatient clinic to improve patient satisfaction and to identify potential pitfalls of the outpatient pathway. Ideally every outpatient clinic or medical practice should conduct a survey yearly for quality improvement purposes to improve patient care and outcomes through systematic review of care against explicit criteria and implement changes if necessary.
Publish Date	2013-12-16 21:00
Citation	Lukacs S, Tschobotko B, Mukerji G, Vale J, Mazaris E. How to improve a urology outpatient service? A survey of patient satisfaction. World J Clin Urol 2013; 2(3): 46-52
URL	http://www.wjgnet.com/2219-2816/full/v2/i3/46.htm
DOI	http://dx.doi.org/10.5410/wjcu.v2.i3.46

Full Article (PDF)	WJCU-2-46.pdf
Manuscript File	4431-Review.docx
Answering Reviewers	4431-Answering reviewers.pdf
Copyright License Agreement	4431-Copyright assignment.pdf
Peer-review Report	4431-Peer review(s).pdf
Scientific Editor Work List	4431-Scientific editor work list.doc