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9/3/2014 10:14:00 AM | Browse: 978 | Download: 718
Publication Name World Journal of Clinical Urology
Manuscript ID 4431
Country/Territory United Kingdom
Received
2013-06-29 19:10
Peer-Review Started
2013-06-29 20:59
To Make the First Decision
2013-08-08 11:08
Return for Revision
2013-08-14 17:17
Revised
2013-09-18 03:42
Second Decision
2013-11-01 16:47
Accepted by Journal Editor-in-Chief
Accepted by Company Editor-in-Chief
2013-11-03 11:13
Articles in Press
Publication Fee Transferred
Edit the Manuscript by Language Editor
Typeset the Manuscript
2013-11-14 16:52
Publish the Manuscript Online
2013-12-16 21:00
ISSN 2219-2816 (online)
Open Access
Copyright
Article Reprints For details, please visit: http://www.wjgnet.com/bpg/gerinfo/247
Permissions For details, please visit: http://www.wjgnet.com/bpg/gerinfo/207
Publisher Baishideng Publishing Group Inc, 7041 Koll Center Parkway, Suite 160, Pleasanton, CA 94566, USA
Website http://www.wjgnet.com
Category Urology & Nephrology
Manuscript Type Autobiography
Article Title How to improve a urology outpatient service? A survey of patient satisfaction
Manuscript Source Invited Manuscript
All Author List Szilveszter Lukacs, Benjamin Tschobotko, Gaurav Mukerji, Justin Vale and Evangelos Mazaris
Funding Agency and Grant Number
Corresponding Author Evangelos Mazaris, MD, MSc, PhD, FEBU, Imperial College Healthcare NHS Trust, St. Mary’s Hospital, Praed Street, London W2 1NY, United Kingdom. evmazaris@yahoo.gr
Key Words Satisfaction with outpatient service questionnaire; Patient satisfaction; Outpatient department; Survey; Service delivery
Core Tip With our survey we would like to emphasize the need of regular audit activity at the outpatient clinic to improve patient satisfaction and to identify potential pitfalls of the outpatient pathway. Ideally every outpatient clinic or medical practice should conduct a survey yearly for quality improvement purposes to improve patient care and outcomes through systematic review of care against explicit criteria and implement changes if necessary.
Publish Date 2013-12-16 21:00
Citation Lukacs S, Tschobotko B, Mukerji G, Vale J, Mazaris E. How to improve a urology outpatient service? A survey of patient satisfaction. World J Clin Urol 2013; 2(3): 46-52
URL http://www.wjgnet.com/2219-2816/full/v2/i3/46.htm
DOI http://dx.doi.org/10.5410/wjcu.v2.i3.46
Full Article (PDF) WJCU-2-46.pdf
Manuscript File 4431-Review.docx
Answering Reviewers 4431-Answering reviewers.pdf
Copyright License Agreement 4431-Copyright assignment.pdf
Peer-review Report 4431-Peer review(s).pdf
Scientific Editor Work List 4431-Scientific editor work list.doc