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Articles Published Processes
9/10/2021 7:23:16 AM | Browse: 276 | Download: 842
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Received |
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2021-04-06 10:18 |
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Peer-Review Started |
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2021-04-06 10:18 |
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To Make the First Decision |
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Return for Revision |
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2021-04-23 17:51 |
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Revised |
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2021-05-06 14:52 |
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Second Decision |
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2021-06-07 13:02 |
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Accepted by Journal Editor-in-Chief |
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Accepted by Executive Editor-in-Chief |
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2021-06-07 13:19 |
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Articles in Press |
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2021-06-07 13:19 |
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Publication Fee Transferred |
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Edit the Manuscript by Language Editor |
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2021-08-17 03:43 |
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Typeset the Manuscript |
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2021-08-26 11:15 |
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Publish the Manuscript Online |
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2021-09-10 07:23 |
ISSN |
2307-8960 (online) |
Open Access |
This article is an open-access article that was selected by an in-house editor and fully peer-reviewed by external reviewers. It is distributed in accordance with the Creative Commons Attribution NonCommercial (CC BY-NC 4.0) license, which permits others to distribute, remix, adapt, build upon this work non-commercially, and license their derivative works on different terms, provided the original work is properly cited and the use is non-commercial. See: http://creativecommons.org/Licenses/by-nc/4.0/ |
Copyright |
© The Author(s) 2021. Published by Baishideng Publishing Group Inc. All rights reserved. |
Article Reprints |
For details, please visit: http://www.wjgnet.com/bpg/gerinfo/247
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Permissions |
For details, please visit: http://www.wjgnet.com/bpg/gerinfo/207
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Publisher |
Baishideng Publishing Group Inc, 7041 Koll Center Parkway, Suite 160, Pleasanton, CA 94566, USA |
Website |
http://www.wjgnet.com |
Category |
Nursing |
Manuscript Type |
Observational Study |
Article Title |
Effect and satisfaction of outpatient services by precision valuation reservation registration
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Manuscript Source |
Unsolicited Manuscript |
All Author List |
Hai-Jun Jin, An-Lan Cheng, Jin-Yan Qian, Li-Mei Lin and Huan-Mei Tang |
ORCID |
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Funding Agency and Grant Number |
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Corresponding Author |
Huan-Mei Tang, N/A, Associate Chief Nurse, Department of Nursing, Shandong Provincial Hospital Affiliated to Shandong First Medical University, No. 324 Jingwu Road, Jinan 250021, Shandong Province, China. tanghuanmei2021@126.com |
Key Words |
Precision valuation reservation; Shorten waiting time; Effect of outpatient service; Satisfaction; Outpatients; Medical staff |
Core Tip |
We collected waiting times of patients and satisfaction scores of patients and medical staff. After precision valuation reservation registration, the average consultation waiting time of patients reduced and the satisfaction scores of patients and medical staff increased. The consultation waiting time of patients was negatively correlated with satisfaction scores. This approach played an important role in improving outpatient services, provided a model that is supported by relevant evidence and could continuously improve the quality of management. |
Publish Date |
2021-09-10 07:23 |
Citation |
Jin HJ, Cheng AL, Qian JY, Lin LM, Tang HM. Effect and satisfaction of outpatient services by precision valuation reservation registration. World J Clin Cases 2021; 9(26): 7750-7761 |
URL |
https://www.wjgnet.com/2307-8960/full/v9/i26/7750.htm |
DOI |
https://dx.doi.org/10.12998/wjcc.v9.i26.7750 |
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